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Racer-X
Joined: 31 Jul 2012
Posts: 7
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 Posted: Tue Jul 31, 2012 9:10 pm Post subject: Head light switch |
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Hey guys- new 900 owner here. Love the car! It's a 1993 900S 5 speed with 188k on it.
I am sorting it out, and bought a new (OES) light switch from our host and seems to be turning the lights off and on at strange times draining the battery.
Any idea as to what it could be other than the switch? |
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Racer-X
Joined: 31 Jul 2012
Posts: 7
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| Posted: Wed Aug 01, 2012 11:46 pm Post subject: Re: Head light switch |
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Anyone have any insights?
I decided to spend the extra money and buy a OES headlight switch part (Part #8590838) for my 900 instead of the ATF part, figuring it would be better quality. However, it does not seems to not be working at all and feel cheap.
I have tired to contact the SAABSITE but they haven't returned my phone calls. I also went through their return process, but it isn't allowing me to return this part online.
What is interesting is that I went back to the order page and also to the actual part: no where does it say that this part is not returnable before you order it.
Has anyone else had the same experience? I am assuming that you all have had good experiences with the SAABSITE from what I have read. I am hoping I am contacted by them to work something out. Maybe the ATF part was sent instead? |
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protech5
Site Admin
Joined: 07 Aug 2007
Posts: 1420
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| Posted: Thu Aug 02, 2012 10:48 am Post subject: Re: Head light switch |
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Use the contact us form at the top of this page and choose order problem and will look into this ASAP. You could have gotten a bad or wrong switch.
Electrical components are never returnable in the auto industry for the exact reason you have now. It may not have been the switch in the first place and without a conversation to help you figure it out we would not be able to help.
The returns policy is a link in every shopping cart page we own and in the about us page as well. It has been there for over 20 years.
I will have tony try and call you today as well. |
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Racer-X
Joined: 31 Jul 2012
Posts: 7
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| Posted: Thu Aug 02, 2012 12:21 pm Post subject: Re: Head light switch |
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Thank you very much for the response.
I do understand why electrical parts are non returnable, and I am sure we can resolve this.
I did not try to contact you through the "order problem", sorry. I tried going through the automated "return a part" and hit a dead end. I am a newbie here at the SAABsite and am learning my way around.
I submitted my contact info through the order problem form. I look forward to the call. |
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Racer-X
Joined: 31 Jul 2012
Posts: 7
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| Posted: Tue Aug 07, 2012 2:00 am Post subject: Re: Head light switch |
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| Thank you SAABSITE for resolving the problem, you guys are great! I was notified that a new part is being shipped. |
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Racer-X
Joined: 31 Jul 2012
Posts: 7
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| Posted: Sun Oct 14, 2012 12:15 pm Post subject: Re: Head light switch |
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| Head lights has been working great. No problems. |
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